Customer Experience Representative
Job Ref: LF
27905
This role is perfect for someone with a background in root cause analysis who is passionate about delivering exceptional experiences for both customers and colleagues.
Location
Guernsey,
Channel Islands
Responsibilities
Duties will include, but are not limited to;Responding to customer queries in the most appropriate manner in line with the business' internal framework for complaints; policies and procedures.
Providing a compliant and high level of service to minimise occasions where complaints and disputes escalate.