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IT Support

Job Ref: LF 27829
Leapfrog Jobs

In this role, you will be responsible for providing technical assistance and support to company employees, ensuring the smooth operation of the technology systems and infrastructure. Your primary goal will be to promptly resolve any issues that may arise, maintaining optimal system performance.

Location

Guernsey, Channel Islands

Responsibilities

Duties will include, but are not limited to;
Monitoring contracts and escalating any known changes or breaches.
Laptop asset management - Initial set up and issuing of laptops (new joiners and replacements), monitoring stock and keeping the laptop asset inventory up to date.
Monitoring and assign incoming tickets to correct team members, picking up tickets and providing general support to end-users.
Installing, configuring, and maintaining computer systems, software, and peripherals.

Skills / Qualifications

The ideal candidate will have some experience in a help desk or customer-facing role, preferably early in their IT career and eager to learn and advance. They should possess excellent knowledge of IT infrastructure and systems, along with technical expertise in Windows, Apple Mac, or iOS mobile platforms.

How To Apply

For a full job description, please call 711188, or email [email protected]. Alternatively, if you wish to apply, please submit your CV via the Apply Now button below.

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