Client Service Executive
Job Ref: LF
28546
Are you passionate about delivering exceptional client service in a fast-paced banking environment? Join our clients' proactive team where every day brings variety—from supporting daily banking activities to building strong client relationships. This role offers the chance to make a genuine impact while developing your expertise in personal and premium banking.
Location
Guernsey,
Channel Islands
Responsibilities
Duties for this role include, but are not limited to:Assisting clients with day-to-day banking services and ensuring timely and accurate processing of instructions.
Handling a variety of client requests including payments, security trades, foreign exchange, fixed deposits, and corporate actions.
Conducting client call backs, resolving queries, and assisting with online banking activations.
Supporting the wider team during periods of high demand and collaborating across functions as needed.
Identifying opportunities to promote additional banking products and services, and liaising with Relationship Managers to develop these leads.
Maintaining awareness of the bank’s financial targets and proactively contributing to client revenue growth.
Participating in project work and large-scale system initiatives.
Ensuring compliance with all internal policies, procedures, and regulatory requirements.