IT Business Analyst

Job Ref: LF 28376
Leapfrog Jobs

Step into an exciting role at the heart of an airline that is committed to delivering seamless customer experiences through innovative IT solutions. As a Business Analyst in the IT team, you’ll be bridging the gap between business units and technology, driving efficiency, and enhancing digital capabilities.

Location

Guernsey, Channel Islands

Responsibilities

Duties for this role include, but are not limited to:
Responding to development requests by consulting stakeholders and gathering data to draft Business Requirement documents.
Preparing and refining Business Requirement specifications with supporting documents, test cases, and end-user mock-ups.
Conducting peer-group ‘stress testing’ and ensuring thorough review before development.
Coordinating with developers, setting up project plans, and tracking progress to meet deadlines.
Testing products against business specifications and facilitating issue resolution.
Creating user-friendly training guides and delivering training sessions to end users.
Managing business testing, sign-offs, and preparing production release communications.
Introducing industry innovations and recommending improvements to enhance efficiency.
Updating website CMS as needed and ensuring timely project reporting.

Skills / Qualifications

The ideal candidate will be a proactive and analytical professional with a strong understanding of airline IT systems, business processes, and project management methodologies such as Agile/Scrum. You will have 2-3 years of experience as a business analyst or in application development, with excellent communication skills and the ability to translate business needs into effective IT solutions. A background in airline reservations, GDS systems, and business process frameworks is advantageous. Aviation experience is essential.

How To Apply

For a full job description, please call 711188, or email [email protected]. Alternatively, if you wish to apply, please submit your CV via the Apply Now button below.
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