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IT Support

Job Ref: LF 28494
Leapfrog Jobs

Our client is seeking an IT Support professional to provide high-quality technical assistance and ensure the smooth operation of IT infrastructure.

Location

Guernsey, Channel Islands

Responsibilities

Duties for this role include, but are not limited to:
Managing IT procurement and equipment, including receipt, asset management, and stock monitoring of laptops, mobile phones, and accessories.
Providing front-line technical support to end-users, troubleshooting hardware and software issues and ensuring timely resolution of technical problems.
Assisting with user account management, permissions, and password resets.
Monitoring and assigning incoming IT support tickets, ensuring efficient issue resolution.
Conducting regular system audits and ensuring compliance with company IT policies.
Supporting IT contract management by tracking changes and escalating breaches where necessary.
Collaborating with team members to identify and implement technology solutions to improve system performance and reliability.

Skills / Qualifications

The successful candidate will have proven experience in an IT support role, with strong technical expertise across IT infrastructure and systems. They should be proficient in Microsoft and Google office suites and have experience troubleshooting Windows, Apple Mac, or iOS devices. Excellent problem-solving, analytical, and communication skills are essential. While relevant IT certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are desirable, a proactive mindset and commitment to continuous learning are equally valued.

How To Apply

For a full job description, please call 01481 711188 or email [email protected]. Alternatively, to apply, submit your CV via the Apply Now button below.

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