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IT Desktop Support Technician

Job Ref: LF 28360
Leapfrog Jobs

This is an exciting opportunity to join our client, a highly respected organisation known for its innovative approach and commitment to excellence. Renowned for fostering a vibrant and collaborative work culture, they are seeking an IT Support Technician to support state-of-the-art IT systems and play a vital role within a multi-skilled, dynamic team.

Location

Guernsey, Channel Islands

Responsibilities

Duties for this role include, but are not limited to:
Providing technical support for industry-standard hardware and software throughout their lifecycle.
Handling service desk requests and delivering exceptional IT assistance.
Managing identity and access requests efficiently.
Offering robust support for IT project delivery.
Conducting routine inspections and maintenance of IT installations.
Ensuring compliance with internal standards like ITSM, ISO27001, GDPR, and Change Management.
Maintaining comprehensive IT documentation, including asset registers and procedure guides.
Participating in the IT operations on-call rota and occasional weekend work.
Carrying out facilities tasks as required to support organisational needs.

Skills / Qualifications

The ideal candidate will have a minimum of 3 years' technical experience supporting Microsoft OS and applications (Windows 10, SCCM) and providing IT support to business users. They will excel in communication, time management, and problem-solving. Exposure to Citrix, O365, Azure, and ITIL v4 Foundation certification is desirable.

How To Apply

For a full job description, please call 711188, or email [email protected]. Alternatively, if you wish to apply, please submit your CV via the Apply Now button below.

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