Assistant Manager - Procedural Change
Job Ref: LF
28399
Our client, a respected financial institution, is seeking an Assistant Manager - Procedural Change to play a pivotal role in transforming operational processes across multiple regions. If you’re passionate about optimising workflows, ensuring regulatory excellence, and enhancing customer experiences, this is your chance to make a real impact in a fast-paced, dynamic environment
Location
Guernsey,
Channel Islands
Responsibilities
Duties for this role include, but are not limited to:Identifying opportunities for operational efficiency and streamlining workflows in line with business objectives
Conducting in-depth assessments of current processes to pinpoint inefficiencies, risks, and areas for enhancement
Leading and managing procedural changes to ensure alignment with strategic goals and compliance requirements
Working closely with departments such as Risk, Compliance, IT, and Operations to facilitate smooth transitions
Designing and delivering training programs to ensure teams successfully adopt new procedures
Ensuring all process updates comply with regulatory frameworks and mitigate potential risks
Developing and monitoring key performance indicators to measure the effectiveness of procedural changes and continuously refine improvements
Preparing comprehensive reports for senior management, outlining progress, challenges, and business impact
Supporting the Senior Operations Manager in executing and overseeing process improvement projects within scope, budget, and timeline