FTC Senior Product Manager
Job Ref: LF
28603
This is an exciting opportunity to join a dynamic and customer-centric organisation on a 12-month fixed-term contract as a Senior Product Manager, taking ownership of mobile service strategies across the Channel Islands and Isle of Man. This position is ideal for a strategic thinker who thrives in a fast-paced, commercially focused environment.
Location
Guernsey,
Channel Islands
Responsibilities
Duties for this role include, but are not limited to:Leading the strategy and development of mobile services, aligned with the 5-Year Plan and Annual Operating Plan (AOP).
Managing the full product lifecycle, from concept to delivery, across both consumer and SME markets.
Working cross-functionally to support seamless integration of assets and optimised customer experiences.
Enhancing digital customer journeys, reducing operational costs and improving support processes.
Analysing customer behaviour, market trends and product performance to inform strategic decision-making.
Delivering accurate forecasting, budgeting and KPI tracking in collaboration with the Finance team.
Supporting internal teams and acting as the product subject matter expert across the business.
Maintaining supplier relationships and mitigating risk to revenue and margins.