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FTC - Customer Contact & Data Administrator

Job Ref: LF 28239
Leapfrog Jobs

Our client is seeking a detail-oriented and proactive Customer Contact & Data Administrator to join their Operations team on a temporary contract of 1 year. This role involves providing administrative support for client data management, ensuring compliance with Client Due Diligence (CDD) requirements, and delivering high-quality customer service.

Location

Guernsey, Channel Islands

Responsibilities

Duties for this role include, but are not limited to:
Managing administration requests accurately and on time.
Conducting client contact to collect information and perform certifications.
Reviewing CDD and ensuring AML compliance.
Inputting and approving customer profiles, monitoring risk.
Resolving complaints and supporting reporting tasks.
Collaborating with internal teams and contributing to projects.
Updating procedures and mitigating operational risks effectively.

Skills / Qualifications

The ideal candidate will have 1–2 years of experience in customer contact or operations within the finance industry, with strong skills in customer interaction, administration, and problem-solving. Proficiency in Microsoft Office and customer data systems is essential, alongside excellent organisational, communication, and time management abilities.

How To Apply

For a full job description, please call 711188, or email [email protected]. Alternatively, if you wish to apply, please submit your CV via the Apply Now button below.

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